Tips for Selecting a Trucking Company As a distributor, wholesaler or manufacturer, one of your biggest challenges is bringing your products to market. With at least 80% of consumer goods being moved by truck, it’s very likely that you will need a trucking company to help grow your enterprise. It’s also likely however that you already have a network of highly reputed companies you do business with. But what if things change, either with the trucking company or your needs? You’ll need to search for a new freight transportation partner, and the longer you do, the more you can lose. To make you search faster, below are three basic considerations you have to make:
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Experience
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Yes, there are many newer trucking companies that are rather capable of transporting your goods. But if you have to lessen your risk of having problems that only experience can handle, pick a company that’s been there for least five years at least. Don’t hesitate looking up their customers and calling them for feedback. Service Level Don’t pick a trucking company just because they claim they can transport your cargo by a particular time. It’s the totality of the services they provide that creates a huge difference when you have to choose one. You have to ask questions such as, do they offer staging, storage or any options that can minimize my costs? Will I be able to track my shipment en route? If I have to call you, will I end up talking to a recording or a real person representing the company? Customer Service Looking for a new supplier often means making a lot of phone calls, attending a lot of meetings and perhaps even visiting different facilities. And each time, you’ll ask a number of questions. Pay attention to both the answers and how they were provided. You can tell so much about how a trucking company will treat your business just by looking at how their representatives treat you as a person. Surely, there are far more basic criteria that you can use to pick the best trucking company for your business. For example, do they operate in your markets? What costs are in the picture? Is the company equipped to meet any special requirements you may have? The more you look into all of the above, the more chances you have of choosing a company that satisfies you. Of course, the options out there are almost countless. But you can start with two or three prospects and making relevant comparisons. Comparison is great because it lets you see who’s really the best for you. Remembering all the above tips, you will surely have a much easier time making a choice.